Our Services

Our programs are custom-designed for your organization. Each assignment begins with a comprehensive needs assessment to determine the most appropriate course of action. All training programs use clear examples drawn from the real life experiences of people working and managing in today's organizations. Case studies, role plays and other exercises are used to illustrate the concepts presented. We encourage free-flowing discussion about the realities of implementing the tools and techniques presented in our programs.

Click any of the following services for details:

Change Management

Leadership and
Management Development

Teambuilding and Retreat Planning

Training Courses

Diversity Consulting

Organizational Surveys

Multimedia

CHANGE MANAGEMENT
•	Organization development
•	Change management interventions
•	Strategic planning--facilitation and consulting support
•	Climate surveys and employee focus groups
•	Teambuilding
•	Retreat planning and facilitation
•	Process consultation to teams and work groups

LEADERSHIP AND MANAGEMENT DEVELOPMENT
•	Leadership development programs
•	Management and supervisory development programs
•	Management competency assessments
•	Executive coaching

DIVERSITY CONSULTING
•	Needs Assessment
•	Program Planning
•	Diversity Awareness workshops
•	Train the Trainer programs

ORGANIZATIONAL SURVEYS AND NEEDS ASSESSMENTS
•	Customized climate and culture surveys
•	Focus groups and interviews
•	Survey design, analysis and administration
•	Survey results communication programs
•	Consulting on action planning and program design

TEAMBUILDING AND OTHER TRAINING PROGRAMS
•	Teambuilding / Retreat planning and facilitation
•	Customer service training
•	Train the Trainer programs
•	Instructional design services

MULTIMEDIA AND COMPUTER BASED TRAINING Full service design and development of interactive, multimedia courseware. Services provided in affiliation with the Reisinger Resource Group. CBT, CD-ROM and video applications are available. We can customize or convert in-house and commercial programs. Some applications for multimedia and on-line technologies include:
•	Skills training such as teller training, customer service
•	Orientation programs and other employee communications
•	On-line employee handbooks and other policy manuals