| CHANGE
MANAGEMENT |
• |
Organization
development |
• |
Change
management interventions |
| • |
Strategic
planning--facilitation and consulting support
|
| • |
Climate
surveys and employee focus groups |
• |
Teambuilding |
• |
Retreat
planning and facilitation |
| • |
Process
consultation to teams and work groups |
|
|
| LEADERSHIP
AND MANAGEMENT DEVELOPMENT |
• |
Leadership
development programs
|
• |
Management
and supervisory development programs |
• |
Management
competency assessments |
• |
Executive
coaching |
| |
|
| DIVERSITY
CONSULTING |
• |
Needs
Assessment
|
• |
Program
Planning |
• |
Diversity
Awareness workshops |
• |
Train
the Trainer programs |
| |
|
| ORGANIZATIONAL
SURVEYS AND NEEDS ASSESSMENTS |
• |
Customized
climate and culture surveys
|
• |
Focus
groups and interviews |
• |
Survey
design, analysis and administration |
• |
Survey
results communication programs |
• |
Consulting
on action planning and program design |
| |
|
| TEAMBUILDING
AND OTHER TRAINING PROGRAMS |
• |
Teambuilding
/ Retreat planning and facilitation
|
• |
Customer
service training |
• |
Train
the Trainer programs |
• |
Instructional
design services |
| |
|
MULTIMEDIA
AND COMPUTER BASED TRAINING
Full service
design and development of interactive, multimedia courseware.
Services provided in affiliation with the Reisinger Resource
Group. CBT, CD-ROM and video applications are available. We
can customize or convert in-house and commercial programs. Some
applications for multimedia and on-line technologies include:
|
• |
Skills
training such as teller training, customer service
|
• |
Orientation
programs and other employee communications |
• |
On-line
employee handbooks and other policy manuals |